Privacy Policy

Last updated: July 2026

1. Introduction

Biz by Sanvexo ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly, such as:

  • Account registration information (name, email, phone)
  • Business details (business name, GST number, address)
  • Payment information (processed securely through Razorpay)
  • Customer and supplier data you enter into the system
  • Invoice and transaction records
  • Communication data (support emails, messages)

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your inquiries and support requests
  • Improve and optimize our platform
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Data Security

We implement bank-grade encryption and security measures to protect your data. All sensitive information is encrypted in transit and at rest. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

6. Third-Party Services

We use third-party services for payment processing (Razorpay), cloud hosting (Supabase), and analytics. These services have their own privacy policies.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

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